End of Year for UK PLC
As we draw close to another financial year end, there is no better time to reflect on how your business did from the first cut of the budget, to your final year end results.
SAP Datasphere
“Data, data, data”, “the power of data”, “harness your data”, “leverage your data”…
Resilience to Resurgence – FMCG Industry
The resilience of businesses, how to build on that resilience and build towards a resurgence of growth
Amazon’s best trait – customer obsession?
Amazon is completely and totally obsessed with customer experience.
Amazon’s best trait – customer obsession?
With customer budgets and discretionary spend at an absolute premium, never has there been a more pertinent time to look at the Amazon model in relation to customer experience. Which is a customer obsession.
Amazon is completely and totally obsessed with customer experience. The challenge facing all industries (not just limited to the provision of SAP related consulting services) is that finance executives now sit at home. They are connected, but at the same time perhaps detached from the group decision making process. The inability to consume the energy in a physical room, because let’s face it this is what we as humans thrive on. This means we are provided with a different challenge. How do we provide a unique, personalised, customer experience that reaches our target audience individually and collectively?
At Enperma
We, at Enperma, believe that this all revolves around being able to articulate business value for everything. Everything we do, everything we say and everything we position. Finance executives are all too familiar with the challenges in raising capital, visibility of debt covenants, ability to be able to quickly model forecasted headcount and on-costs. Their list of challenges go on.
It’s not good enough to be able to articulate the end of a software maintenance contract. It’s about taking the current business climate, articulating the immediate challenges that businesses face. Whether it be the unlocking of cash, increasing working capital without holding vast amounts of stock, improving operating cashflow. How is this tangible business value then supported, underpinned, and harmonised utilising the best of breed SAP products? This is what we are passionate about. Therefore, our customer relationships are long standing as we re-engage time and again with our customers to drive from what the customer wants; not what technology is telling us we want.
What can we offer?
Enperma have a very simple offering that we provide our customers – a conversation. Firstly, we sit back and listen to your challenges. Then, we absorb your current constraints and then take the time to understand, analyse and play back. Enperma thrive on empowering you to be able to make informed decisions based on what’s best for your company. Enperma’s team are made up of seasoned consultants and qualified accountants who have sat on both sides of the table. Above all, we are driven by building solid, honest relationships. To this end, in a partnership fashion, we then work together to determine the next steps. Whether it be a long-term strategic roadmap or focused tactical solutions.
Please feel free to reach out as existing customers, new customers, consultants, job seekers and contact me at simon.hunter@enperma.com to pull our thoughts together.